Cloud Hosting Or On-Premise

Business Phone System Solutions

SaaS, On-Premise hosting.

  • Cloud Hosting - If your small or medium business, opt for our hosted SaaS phone system solution, we manage it all. Make your phone calls from phone devices, desktop or mobile. Involve everyone and 24*7 availability.

  • On premise - You have infrastrucure in-house, let us host your Phone system on your network with your provider and manage your upgrades and CRM integration.

  • Powerful but easy to use Phone system.
  • Award-winning Heads Up Display.
  • Cloud Or Premise options available.
  • Unlimited calls, unified communications, contacts center features, mobility and more.
  • ERP-CRM Phone Integration.
  • Fits Small, Medium and Enterprise Business.

SaaS Cloud Hosting  

Business Phone System Features



Every business needs some kind of phone system and any vendor can sell you phones that ring. Clients choose our business phone systems and services, not only reliable and affordable, but they also help business owners and managers sell, service, and collaborate with ease.
Whether you prefer to deploy an on-premises solution or one that’s hosted completely in the cloud, CloudERP2020 makes it easy to do business with us.

Here are just a few of the many features included in our business phone system..




On Premise Cloud Hosting 

Integrated Call Management and Collaboration


  • Drag and Drop Call Handling - Quickly and easily put a call on hold or transfer calls to any extension or voicemail box with the click of a mouse.
  • Voicemail Management & Transcription - Access voicemail via phone, email, SMS or the desktop. Manage, store, and even read your voicemail messages.
  • Personalized Call Routing – With Find Me/Follow Me, you’ll never miss another important call. Set your own rules to ring multiple devices or external numbers simultaneously, and create privileged rules for VIP callers.
  • Built-in Presence and Chat – See which team members are on the phone and who is available for a quick chat using the built in presence and IM capabilities.
  • Click-to-Dial - A browser-based plug-in for web browsers that turns phone numbers on a webpage into hyperlinks that when clicked on, dials that phone number on your Fonality telephone.



Phone System 

CRM - Phone Integration



CRM Integration - We integrate our Phone system solution with ERP/CRM solution.
  • Click to Call – The ability to launch calls from Customer/contacts CRM application. No need to retype the phone number.

  • Call Pop-ups – Inbound calls automatically popup on your screen with customer record, based on their caller ID. You can now quickly update your customer information and call record thus saving time and allows more professional handling of calls, creating a better impression for customers.

  • Call History – All incoming and outgoinf calls are logged as call records in your CRM package. You can track your sales person productivity. Now you can train new sales people and give them access to more powerful tools so they can do their selling and you can monitor the growth.

Every Business Owner's BIG Questions

  • Can my phone system be replaced?
  • - Yes you can replace your old legacy grandfather's phone system, switch to new technology.

  • Can you guys host our phone system?
  • - Absoultely we offer Cloud solution or On-premise hosting solution.

  • How do you guys integrate Phone system to ERP/CRM?
  • - Our TAPI (Telephone Application Programming Interface) will integrate with phone system and our ERP solution with easy, so you can now click-to-dial and answer incoming calls all tied into your CRM and phone system.

Let's us implement powerful Business Phone System solution for your business, makes world of difference in your business.

Case Studies

Secure Cloud

Hobby & Collectible Industry

On Premise Hosting: Hobby and collectibles wholesale business located in New Jersey needed powerful ERP solution integrating their backend ERP and ecommerce for wholesale order automation industries.
- Cynthia, IT Systems New Jersey

Scale your ERP Business

Audio/Video Turnkey Service Provider

SaaS Hosting: Tennesse Audio-Video turnkey provider were looking for ERP solution with powerful CRM and Professional Service automation to serve their customers and track time and material.
- Kelly, CTO, Nashville, TN. .

Customizable ERP

Online Pharmacy

Dedicated Hosting/Co-Location: Pharmaceticual company were looking for integrated ERP system to automate their pet pharmacy product line and seeking to replace their legacy ERP and home grown ecommerce solution.
- Robert, IT Head, Irvine, CA.

Flexible

Wholesale Apparel

On Premise: Penn state wholesale apparel, family owned business needed to upgrade their legacy old ERP system to Cloud ERP solution with no user license restrication and ability to handle huge volume of orders from website and wholesale business.
- Kevin, Owner, PA.


Call us to find out your hosting options.


Schedule a Demo

Let's schedule DEMO time, let us know more about your phone pain-points.

Let's guide you and implement "Right Phone System Solution", one that fits your business needs and budget so you can operate your business more efficiently.